Refund Policy

Refund Policy for Custom Made Products

 

We strive for the highest quality and satisfaction with every custom product we deliver. Because custom products are designed and manufactured specifically for you, we unfortunately cannot accept refunds, exchanges, or cancellations once production has begun.

 

Key Points:

 

No Refunds: Purchases of custom-made products are final and are not eligible for refund unless there is a manufacturing defect or damage upon delivery.

 

Pre-Check: We request that you carefully check and confirm all specifications, dimensions, and details before placing your order.

 

Quality control: If you unexpectedly notice a defect or error in your product upon receipt, please contact us within 7 days. We will assess the problem and, if necessary, provide an appropriate solution.

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By placing an order for a custom-made product, you agree to this refund policy.